Urban Serenity

Training:
Level 2 & 3 Beauty Therapy Apprenticeship

Number of Employees:
23

The company line of business:
Urban Serenity is a professional beauty salon based within the new Bournville College, offering a wide range of beauty treatments, aiming to provide customers with the opportunity to experience serenity. The salon is maintained by a highly skilled salon manager working with therapists who have a wealth of experience within the beauty industry.

The Training Package:
Bournville College worked in conjunction with Urban Serenity to offer Level 2 and 3 apprenticeships in Beauty Therapy.

Business/Personal Improvement:
Apprenticeships also give the students additional skills – they gain retail experience, customer service knowledge as well as their Beauty Therapy training – giving them the essential skills that employers are looking for in the sector’, reflected Margaret.

 ‘I am very happy with support given from the College; they have very experienced tutors and we meet regularly to discuss how the apprentices are progressing. We are a commercial salon, open all year round giving the apprentices a realistic environment which prepares them for a future in the industry’
Margaret Daly, Salon Manager

‘I first looked into apprenticeships as I felt it would be beneficial to gain experience in a realistic job environment.  After completing my Level 2, I always knew I wanted to go onto the Level 3 in Beauty Therapy and I would recommend this to other young people. You are able to gain a qualification and experience which all helps with career progression. Urban Serenity is a commercial salon just like any other and has given me the opportunity to have regular clients and I have achieved a lot from being here’
Amy Pierce-Bennett, Apprentice