Bournville College is offering sales people across the region a unique opportunity to get expert advice from TV presenter Steve Miller.
Famous for presenting Sky1’s Fat Families and frequently appearing on GMTV as a Business and Confidence Coach, Steve is a highly respected and successful motivational trainer and coach, with a wealth of experience in customer service, sales and human resource management.
This unique programme, entitled ‘Going Beyond Target’, is suitable for anyone working in sales as it’s designed to challenge current practice and develop the attitude of a tycoon. Steve will discuss the techniques that sales managers can adopt in order to inspire customers to increase their purchase volumes, build an impact that leaves a motivated customer wanting to do more business and develop the tools to inspire the customer and increase drive and motivation.
‘We are delighted to have Steve Miller working with us and offering our customers his vast expertise. Our clients often tell us that their sales staff develop certain practices and styles with which they feel comfortable and don’t try new strategies because of the fear of the unknown. This programme is designed to challenge that behaviour and bring bottom line improvements through increased sales and customer satisfaction.’ Norman Cave, Principal at Bournville College commented.
This is the first in a series of motivational training programmes as Miller goes on a mission to help make the West Midlands the flagship of business excellence. Commenting he adds: ‘People in the West Midlands have a real talent when it comes to business and entrepreneurship, and I am determined to support as many individuals as possible play their part in helping their employers build bottom line growth in 2012. And of course I intend to make the training sessions somewhat maverick in style’.
The 6-hour programme will take place on 30th May 2012. To book your place or for more information call Rose Rees at Bournville College on 07703 044 843 or email rose.rees@bournville.ac.uk.
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